Maria Passemard joins LOD as Director of Legal Operations & Tech

3rd February 2020


We're pleased to announce that Maria Passemard, a highly experienced legal operations specialist and lawyer, from leading UK retailer John Lewis Partnership, is joining LOD.

Maria will strengthen our ability to help general counsel to plan and implement operational change to drive greater efficiencies within their legal function and ensure that they deliver better results. The LOD team has a diverse set of skills, from best practice legal operations advice and analytics, to organisation design and technology, including through LOD365.

Tom Hartley, CEO, comments: “Our growing LOD team is focused on helping GCs gear their departments for delivery and performance. Maria joins a global family of legal operations professionals and technologists who share this common goal. We are delighted to welcome her to the team and are excited about adding her skills and experience to LOD.”

At John Lewis Partnership, Maria was a senior member of the Legal Leadership Team, working for both the John Lewis and Waitrose brands, reporting directly to the GC. Her role was to oversee the day-to-day operations of the legal department, including leading on strategic planning, legal technology selection and implementation, outside counsel management and data insights. Maria has successfully delivered year-on-year cost savings, introduced innovative solutions for the delivery of legal advice, including Managed Services, and modernised the legal team through a variety of technology solutions. She joined John Lewis Partnership in 2014 as Head of Legal (Employment) and carried out that role until she became Head of Legal Operations in August 2015.

Nigel Rea, Service Development Director, adds: “Our clients tell us that it isn’t the lack of ideas that they struggle with, it’s support with implementation that they find problematic. They need practitioners that have worked in industry and have the expertise needed to help them manage change. Maria brings a deep understanding of what our clients need to focus on and how to deliver it. She has all the skills needed to help their legal ops ambitions come to life.”

Prior to moving in-house, Maria was a solicitor and partner in private practice, including with Pinsent Masons, DLA and Brachers.

Maria Passemard adds: “As a former Head of Legal Operations, I have first-hand experience and a deep understanding of the challenges and needs of forward looking in-house teams. I’m looking forward to assisting LOD’s excellent client base to find workable solutions to the various challenges that they face at a time of huge change for the legal profession."