LOD releases global survey report into how in-house teams are managing in 2021

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Last updated: Oct. 18, 2021

Over 18 months into the pandemic, and 12 months since our last market review, LOD has once again carried out an in-depth global survey of 183 in-house legal professionals, which probes further into the sustainability of the changes in working practices that we first saw in 2020.

The new report, Trust: an antidote to uncertainty", identifies three potent changes in how organisations and their legal teams are trusting each other more:

  • 35% increase of legal self-service: legal teams are trusting their organisations more
  • 96% retaining remote working practices: in-house leaders are trusting their teams more
  • 36% of in-house leaders are feeling more trusted: businesses are reciprocating this increase in trust.

Tom Hartley, CEO at LOD, comments: "Lawyers, contract managers and paralegals have shown how as individuals and teams they can thrive in a distributed model - the in-house team now has more options to work differently and this multi-layered increase in trust is enabling progressive in-house teams to boost their productivity and add more value to their organisation."

The report also covers the key challenges, shifting priorities and top tips from in-house professionals and leaders across the world. With quotes and insights from hundreds of General Counsel, Heads of Legal and in-house lawyers, this global report provides the freshest view of how legal departments are managing and what the future might hold for them.

A full version of the report is available here.

Press coverage:

  1. In-House Teams Will Continue To Remote Work Going Forward As Trust Within Businesses Rises, LOD Survey Finds, Law.com, UK Legal Week
  2. Legal Team Trust Jumps Amid Remote Work, Survey Says, Law360, Modern Lawyer
  3. How trusting are in-house lawyers? Lawyers Weekly, Corporate Counsel
  4. In-house lawyers “more trusting of automation” after pandemic, Legal Futures
  5. Self-Service + Volume Management Increasing Inhouse, Artificial Lawyer
  6. Covid-19 remote working has increased the internal standing of in-house legal teams, survey finds, Global Legal Post
  7. COVID-19 fosters increased trust between in-house teams and businesses, Australasian Lawyer
  8. ‘Finding time to think’ increasingly challenging for in-house leaders, Lawyers Weekly, Corporate Counsel