Various Departments were required to cut legal costs by a third and “innovate”. They didn’t have time and were doing their best with finite resources.
We carried out a 4-month project with key GCs and internal clients. This involved gathering key data about time, cost and quality vis-a-vis each Department's core objectives.
We produced a report recommending a new resourcing mix (insourcing and outsourcing, with price guides based on our market intel) and streamlined their key work types. This allowed us to recommend an increased functionality to the existing systems and better training for the business and lawyers with legal related systems use.