Making legal playbooks easier for a global tech giant

Legal teams were spending significant time searching through large volumes of complex guidance materials to find the information they needed -slowing down delivery and creating inconsistency across work. To help address this, we developed an AI-powered playbook chatbot to support our Structured Team working with a global tech giant.

The chatbot made it faster and easier to search, navigate and apply playbook content in day-to-day delivery, reducing manual effort and helping work progress more efficiently.

Watch the video to see how the chatbot was built and the impact it had.
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