Supporting a global company to adopt AI with purpose

Challenge

Various business teams were pursuing AI tools to aid their own use cases. These were wide-ranging, such as improving client service delivery and driving efficiency across business processes. These siloed actions led to overlap and unmanaged risk. A centralised AI committee was set up to streamline efforts, but the in-house team had gaps in expertise and no capacity to support safe, scalable adoption.

Solution

LOD provided an AI-savvy lawyer who embedded with the team - a small but strategic shift that aligned innovation with risk and compliance. They helped the AI committee to prioritise investment requirements and identify suitable third party partners to deliver the right innovations, without slowing the business down. The lawyer also advised on internal AI use policy, drafted InfoSec policies, and shaped how the business spoke to clients about AI. They helped the in-house team shape their own AI agenda and upskill for more efficient, strategic work.

Impact

‍The secondee helped the business take an intentional approach to smart, fast AI adoption. This targeted change boosted the value the organisation offered clients while managing risk. The business teams were equipped with the right tools and the legal team used AI to speed up core tasks, such as policy creation and contract review.